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Warranty Policy

Firewood Vaporizers Inc. One (1) Year Limited Warranty Information

Firewood Vaporizers Inc. grants purchasers of the Firewood Vaporizer a warranty against defects in materials and workmanship under normal use of the device for a period of one (1) year from the date of retail purchase by the original purchaser of the unit. If a physical defect arises and a claim is received within the Warranty Period Firewood Vaporizer Inc. will either (1) repair the device, (2) exchange the device, or (3) refund the purchase price of the device, at the discretion of the company.

Exclusions and Limitations : The Limited Warranty applies only to devices manufactured by Firewood Vaporizer Inc. This warranty does not apply to: (a) to damage caused by accident, abuse, misuse, or other external causes; (b) to damage caused by operating the device outside the permitted or intended uses; (c) to a device or part that has been modified to alter functionality or capability; (d) to cosmetic damage, including but not limited to scratches, dents, and discolored wood; (e) to damage caused by use of unapproved batteries, charger or power supply; (f) damage to ceramic parts after 1 month from the purchase date.

The Warranty does not apply to normal performance degradation of batteries, neglecting to adhere to cleaning instructions, or heat damage due to improper use of the device. Intentionally disassembling or attempting repairs on your device will void the warranty.

Please email for warranty service. Please include a description of the problem and the Name and Date of purchase.